Frequently Asked Questions

Question 1: What is the Username and Password for the Sample Database that is distributed with AMS?

Username: supervisor
Password: supervisor

Question 2: How do I create a new database?

The AMS Migration tool is used to create a new blank database. To launch this tool, please go to the Windows Start Menu and select: Start Menu -> All Programs -> AMS -> AMS Migration
The AMS Migration Routine presents you with 5 options. Select "Single User Database (blank database)" to create a new database.

Question 3: Is it possible to import our current Personnel Data into the AMS database?

Yes, please contact us and we will provide you with more details on the import process: info@amslive.com. We can provide you with our AMS System Provisioning Guide which will guide you through the data import process.

Question 4: Can employees enter their own data so the supervisor is not burdened with the daily entries?

Yes, employees can be granted access to the "Request Absence" module which allows them to enter their leave requests. A user account can be created for each employee and each account is associated with a User Profile which determines the modules to which they have access. With the multi-user version of AMS, when an employee enters a leave request, their supervisor is notified about the request via e-mail and the supervisor can then approve/reject the request within AMS. AMS includes both a Windows Client and a Web Client option. Leave requests can be entered via a Web Browser, using the AMS Web application, or via AMS on a Windows Client computer.